My house is X size, how many hours should I book?

We endeavor to clean as much as possible during the allocated time. We recommend a 3 hours session for a 2-3 room apartment and 4 hours for a 4-5 room apartment. However, you may choose to book whichever suits you best.

What are the payment options?

PayNow is our preferred payment option. We also accept all major debit and credit cards.

Why do we need to pay first?

We understand that pre-payment might seem inconvenient. As a small, privately-owned business, it helps us ensure we can continue providing high-quality services to all our customers. Your satisfaction is our priority. If you’re unhappy with any aspect of our service, please let us know. Your feedback is invaluable in helping us improve.

Can I get a trial of your services?

We offer a discounted rate for first time users of our service. Please enquire via WhatsApp to learn more.

Can I cancel or reschedule my sessions?

Yes, we allow cancellation and rescheduling of sessions. A $20 surcharge will be applied for rescheduling done less than 24 hours before the session.

Can I get a refund if I have to cancel the session?

A partial refund of 50% will be given if you are cancelling more than 72 hours before the session. We do not offer a refund for cancellations less than 72 hours before the session.

Do residents need to be home during the general cleaning service?

Yes, you are highly encouraged to be present during the cleaning process. We are not liable for any missing items.

Are pets allowed to be on premise?

Yes, please do inform us prior to your session.

Will the helpers have cleaning equipment?

For our 3hr and 4hr home cleaning and spring cleaning services, cleaning supplies and equipment are to be provided by you. If you prefer a comprehensive service with professional cleaning equipment provided, please schedule our deep cleaning service.

Can you clean ceiling fans and chandeliers?

We can clean ceiling fans if an adequate ladder is provided and if the fan does not exceed the height limit of our safety regulations. We do not clean chandeliers.

Will cleaning equipment be provided?

Yes, for deep clean sessions, all cleaning equipment will be provided.

How long does cleaning take?

3 to 4 hours depending on the size of your house.

Is there chemical wash?

No. Chemical wash is required to be performed by your ID.

What if some areas of my house are not fully renovated yet?

Please make sure that there will be no ongoing construction works on the day of service.

Can I cancel or reschedule before the appointment date?

Cancellations are to be done at least 1 week before the appointment date. Any cancellation less than 1 week will incur a penalty fee of $150. If you would like to reschedule your appointment, please do it at least 3 days before the appointment.

Why is there a need to wait 6-8 hours for the mattress to dry?

Disinfection solutions are injected into the mattress to extract any impurities and dirt, penetrating the surface into the material. This is a tedious process and takes up to 8 hours for the mattress to dry and be fully sanitized and disinfected.

Will the mattress be hot and dry after the cleaning process?

No. If the mattress feels dry immediately after cleaning, it means that deep cleaning was not carried out. This would mean that the mattress was only cleaned on the surface, and would not be considered sanitized or disinfected.

Is the upholstery deep cleaning process more suitable for old mattresses?

Upholstery deep cleaning is suitable for both old and new mattresses. However, some stains on old mattresses will be harder to remove and may have permanently set into the material. It is recommended to sanitize and disinfect your mattresses regardless of their age if they are used regularly.

Will upholstery deep cleaning affect a new mattress?

No, our upholstery deep cleaning process is effective yet delicate and gentle. The cleaning process helps sterilize, disinfect and clean the mattress to avoid any stubborn stain or odour that can potentially be permanent.

Will the mattresses be fully soaked during the cleansing process?

No. Our cleaning process penetrates about 10cm deep into the material to remove any stain, smell or bacteria that may remain.

Does the cleaning process include the drying of the cleaning services?

No. Our cleaning solution requires natural drying for sanitization and disinfection to take place. Please wait 6-8 hours for the mattress to dry. That’s why we will suggest having the upholstery session in the morning.

Do you do bamboo mattress cleaning?

It’s not advisable to do as it will soften the firmness of the mattress and might not remove harder stains.

What is the scope of your disinfection?

We will wipe down all high touch areas such as cabinets and door handles and do misting to help with the removal of virus and bacteria.

Are your chemicals safe?

Yes, the chemicals we use are NEA approved and friendly for kids and pets.

Are we allowed to stay in the house during the disinfection process?

You are advised to stay outside the house as the chemicals might irritate the throat.

How much does the vinyl floor cleaning service cost?

Depending on the unit sizes and number of rooms, our price starts from $300 onwards.

How long is the duration for the session?

Depending on the size of the surface area, it can take up to 2.5 to 5 hours. As a gauge, vinyl cleaning for 3 bedrooms and 1 living room will take about 4 hours.

How often should I have my vinyl floors professionally cleaned?

The frequency of professional cleaning for vinyl floors depends on factors such as foot traffic, pets, and the level of soiling. Commercial premises will usually require deep cleaning every 1-2 years. For homes, about once every 3-5 years will be good to maintain it.

How to care for a vinyl floor after professional cleaning has been completed?

Try not to use floor detergents that are too harsh when mopping regularly because it might strip off the protective coating layer faster. Neutral cleaning agents are recommended.

Can professional vinyl floor cleaning remove scratches and scuffs?

Professional cleaning can improve the appearance of minor scratches and scuffs on vinyl floors. However, deeper scratches or damage may require additional repair or restoration services.

If my vinyl flooring has defects can we still engage the cleaning?

Yes, you can. Our specialist will inspect and evaluate for any defects before commencing the job and will advise customers accordingly on the steps they will take. In fact, some scratches will look less visible after the cleaning.

Will you be able to reach beneath my furniture?

We will shift all movable furniture for cleaning. Do take note that furniture that are too heavy or bulky will not be moved, such as storage beds, wardrobes, and TV cabinets that are filled with items.

After cleaning and sealing, is it safe for kids and pets?

Yes, it is absolutely safe once the full process is completed. There will be better friction in fact.

Can I clean my vinyl floors myself instead of hiring a professional service?

While regular maintenance and light cleaning of vinyl floors can be done by homeowners, professional cleaning offers a deeper level of cleaning and can address more stubborn stains and buildup. We have the expertise, specialized equipment, and cleaning solutions to achieve optimal results without causing damage to the floors.

Eco-Friendly Cleaning Hacks for Singapore Homes

August 5, 2024

Every Singaporean strive for sustainability and to reduce their environmental impact, here are some ways you could incorporating eco-friendly practices into your daily life. By switching to green cleaning products and methods for home cleaning, you can create a healthier living space for our family while protecting the environment.

Ditch Harmful Chemicals

Traditional cleaning products often contain harsh chemicals that are harmful to us and the environment. Opt for natural alternatives that are gentle on your skin and the planet. Here are some effective eco-friendly cleaning agents:

White Vinegar: A versatile cleaner that cuts through grease and grime.
Baking Soda: A natural deodorizer and abrasive for scrubbing.
Lemon Juice: A natural disinfectant with a fresh scent.
Castile Soap: A plant-based soap suitable for various cleaning tasks.

DIY Cleaning Solutions

Create your own eco-friendly cleaning solutions using natural ingredients. These recipes are not only cost-effective but also free from harmful chemicals.

All-purpose cleaner: Combine equal parts white vinegar and water in a spray bottle.
Glass cleaner: Mix equal parts white vinegar and distilled water.

Embrace Reusable Cleaning Tools

Reduce waste by using reusable cleaning tools. Swap disposable cleaning wipes for microfiber cloths which are more effective at trapping dirt and can be washed and reused multiple times. Bamboo brushes and sponges are also eco-friendly alternatives to plastic options.

Mindful Cleaning Habits

In addition to using eco-friendly products, adopting mindful cleaning habits can make a significant difference too.

Air Dry: Whenever possible, save energy by air dry your laundry instead of using a dryer.
Energy-Efficient Appliances: Choose energy-efficient appliances for your home.
Recycle Cleaning Products: Properly dispose of cleaning product containers to minimize waste or buy re-fills to reuse containers

By incorporating these eco-friendly cleaning hacks into your routine, you can contribute to a healthier and greener planet while maintaining a clean and fresh home. Remember, small changes when accumulated can lead to big differences! Embrace sustainability and enjoy the benefits of a greener home for you and your family!

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Have more questions on our service?

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Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers

Eco-Friendly Cleaning Hacks for Singapore Homes

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Have more questions on our service?