A HOUSE CLEANER SINGAPORE HOMES HAVE TRUSTED SINCE 2019
Dustaway is a trusted Singapore home cleaning service for people who don’t want to lose the important moments to cleaning. Regular cleans, one-time refreshes, specialist sessions — our trained team shows up prepared and gets it done. Book in minutes. Come back to a clean home.
OUR RANGE OF SERVICES
Every home has different needs. Our house cleaning services in Singapore are built around yours.
- Home Cleaning
- Home Cleaning
- Home Cleaning
- Home Cleaning
- Specialised Cleaning
- Specialised Cleaning
- Specialised Cleaning
- Home Cleaning
- Home Cleaning
- Home Cleaning
- Home Cleaning
- Specialised Cleaning
- Specialised Cleaning
- Specialised Cleaning
RELIABLE HOME CLEANING FOR BUSY HOUSEHOLDS
Since 2019, Dustaway Services has been a homegrown cleaning company in Singapore committed to one straightforward goal: clean homes and genuinely good service, every single time.
We were founded by a single working mother who understood firsthand how difficult it is to keep a home running while managing everything else life demands. That founding spirit, practical, empathetic and focused on real household needs, shapes how we work today. What began as a team of 3 has grown to over 30 trained cleaning professionals, each selected for their reliability and attention to detail.
When you book with Dustaway, the house cleaning service experience is designed to be simple. Booking is quick, communication is responsive and your home is left in a condition that reflects the effort we put in. We take pride in the trust our clients place in us, and we don’t take it lightly.
Accreditations
FEATURED ON
WHY CHOOSE DUSTAWAY
VETTED AND TRAINED CLEANERS
Every cleaner on our team goes through a careful screening and onboarding process before their first session. We assess reliability, experience and professionalism, because the people we send into your home should be people you’re comfortable having there. Our clients regularly request the same cleaner for repeat sessions, and that consistency is something we work hard to maintain.
FLEXIBLE SCHEDULING THAT WORKS AROUND YOU
One-off clean or a regular weekly arrangement, we fit around your calendar. You can book a standard daytime session, an evening slot after work or a seasonal spring clean when the timing suits. If something comes up and you need to reschedule, we make that process as straightforward as possible.
CLEANING PRODUCTS SAFE FOR YOUR HOUSEHOLD
We use solutions that are effective against dirt, grease and bacteria while remaining safe for children and pets. For specialist services like disinfection, all products used are NEA-approved.
TRANSPARENT PRICING WITH NO HIDDEN COSTS
The rate you’re quoted is the rate you pay. We don’t add on travel fees, equipment levies or service charges after the fact. Our pricing is laid out clearly from the start. This means you can plan your household budget without any surprises on the invoice.
RESPONSIVE AND RELIABLE CUSTOMER SERVICE
Questions before a session, feedback after or something that didn’t quite meet your expectations — our team is reachable and responsive throughout. We follow up and listen, and if something needs to be addressed, you can count on us. Good customer service means being available and accountable, and that’s what we aim for with every booking.
RATED 4.9 STARS ACROSS HUNDREDS OF SESSIONS
Our Google rating reflects real, repeat clients who keep coming back. We earn it by showing up prepared, cleaning thoroughly, communicating clearly and staying responsive from the moment you make your first booking to after your session is done.
What our customers say
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Frequently Asked Questions
Commonly asked questions regarding tools, insurance, workforce and our general operations.
General Cleaning
My house is X size. How many hours should I book?
We recommend 3 hours for a 2 to 3-room apartment and 4 hours for a 4 to 5-room apartment, as a general guide. Your cleaner will work through as much as possible within the allocated time, prioritising the areas you flag as most important.
What are the payment options?
While PayNow is our preferred payment method, we also accept all major debit and credit cards.
Why do I need to pay before the session?
Pre-payment helps us as a small, privately-owned cleaning company manage scheduling and resource allocation reliably. If you’re ever unhappy with any aspect of your cleaning session, please let us know and we’ll make it right.
Can I get a trial of your cleaning services in Singapore?
Yes. First-time customers can access a discounted rate for house cleaning. Reach out via WhatsApp for details and we’ll come back with a personalised rate.
Can I cancel or reschedule?
Yes. A $20 surcharge applies to rescheduling requests made less than 24 hours before the session. For cancellations, a 50% refund is available if you cancel more than 72 hours in advance. Cancellations within 72 hours are non-refundable.
Do I need to be home during the session?
We strongly encourage it. Your presence during the cleaning session means you can flag priorities, check in on progress and ensure everything meets your expectations. It also gives you the chance to raise anything before our team leaves.
Are pets allowed on the premises?
Yes. Just let us know before the session so we can prepare accordingly.
Will the cleaners bring equipment?
For 3hr, 4hr, and spring cleaning sessions, cleaning supplies and equipment should be provided by you. Our deep cleaning service is fully equipped, with all professional tools and solutions brought by our team.
Can you clean ceiling fans and chandeliers?
Yes, provided an adequate ladder is available and the fan height falls within our safety guidelines. We don’t clean chandeliers.
Is Dustaway a part-time maid service?
We offer flexible, session-based cleaning rather than live-in or full-time arrangements, but we are not a freelance platform. Every cleaner is vetted, trained and supported by our operations team, so you get consistent quality and proper accountability with every booking.
Do you also offer aircon servicing or handyman services?
Our focus is home cleaning services. For aircon servicing or handyman needs, we’d recommend seeking out specialists in those areas.
Can I book a same-day or last-minute cleaning session?
We’ll always try to accommodate urgent requests subject to availability. WhatsApp us directly and we’ll confirm what’s possible on the day.
I’ve seen cleaning platforms listed online. How is Dustaway different?
Dustaway is an independent cleaning company, not a marketplace. When you book with us, you’re working directly with our team rather than through a third-party platform. That means clearer communication, more consistent service standards and a team that can get to know your home over time.
Deep Clean
Will equipment be provided?
Yes, completely. For all deep cleaning sessions, our team brings every tool and solution required. You don’t need to prepare anything beyond ensuring the space is accessible.
How long does a deep clean take?
Generally 3 to 4 hours, depending on the size and current condition of your home. We’ll give you a more accurate time estimate when you enquire.
What exactly does a deep clean cover that a regular session doesn’t?
A deep clean works through areas that standard sessions don’t typically reach, such as the inside of kitchen cabinets and oven cavities, behind appliances, light fixtures, window tracks and built-in furniture interiors. Our team also wipes down tiled walls and ceiling corners where dust and grease accumulate. The goal is a complete reset, not just a tidy.
Is chemical wash part of the deep clean?
No. Chemical washing is a separate trade service that needs to be arranged with your renovation contractor or ID. It falls outside the scope of our deep cleaning work.
What if renovation works are still ongoing at my property?
Please ensure all construction activity has stopped before your scheduled session. Active works make it unsafe and impractical for our team to clean effectively.
Can I cancel or reschedule a deep clean booking?
Cancellations require at least 1 week’s notice. Cancellations made within 7 days will incur a $150 penalty fee. Rescheduling requires at least 3 days’ notice.
Are your cleaning products safe for my family?
Our solutions are selected for their effectiveness and are safe for children and pets throughout the home.
How do I know if my home needs a deep clean or a regular session?
If your home hasn’t been professionally cleaned in several months, has recently had guests or tenants, or has accumulated visible buildup in the kitchen, bathroom or on floors, a deep clean is likely the better starting point. After that initial session, regular cleaning sessions are usually sufficient to keep things maintained.
Upholstery
Why does the mattress need 6 to 8 hours to dry?
The cleaning process involves injecting disinfection solution into the mattress to draw out impurities from within the material, not just the surface. That penetration takes time to dry and for full sanitisation to take effect. We recommend booking a morning slot so the mattress is ready by bedtime.
Will the mattress feel dry right after cleaning?
No, and it shouldn’t. A mattress that feels immediately dry after cleaning has likely only been treated on the surface. Proper deep cleaning leaves a slight dampness that dissipates over 6 to 8 hours as the disinfection process completes.
Is upholstery cleaning suitable for both old and new mattresses?
Yes. Older mattresses may have stains that have permanently set into the fibres and may not fully lift, but sanitisation and allergen removal are still highly effective regardless of age. New mattresses can also benefit from professional cleaning, especially after delivery or after renovation works, as dust, packaging particles and airborne irritants can settle into the fabric even before regular use begins. In both cases, regular cleaning helps maintain hygiene and can support the longevity of the mattress over time. We’d recommend cleaning mattresses in regular use at least once a year.
What other items can be cleaned besides mattresses?
We also clean sofas, armchairs, gaming chairs, cushioned headboards, curtains, carpets, baby gear and other upholstered furniture. If you’re unsure whether a specific piece is suitable, message us a description or photo and we’ll advise you before booking.
Can I have my sofa and mattress cleaned in the same session?
Yes, and it’s a popular combination. Let us know what you’d like cleaned when you enquire and we’ll build the session around your items and space.
Can you clean bamboo mattresses?
We don’t recommend it. Our standard process may soften the firmness of a bamboo mattress and may not effectively remove tougher stains. Please check with us directly if you’re unsure about your specific mattress type.
Disinfection
What does the disinfection service cover?
We mist and fog the entire unit to reduce airborne and surface bacteria and viruses, then follow up with a thorough wipe-down of all high-contact surfaces throughout your home, including door handles, cabinet fronts, light switches, countertops and tap fixtures.
Are the chemicals safe for children and pets?
Yes. All disinfectants we use are NEA-approved and formulated to be safe for households with young children and animals. No residue is left that poses a risk after the process is complete.
Can we stay in the home during disinfection?
We advise stepping out during the misting phase, as the solution can cause mild throat irritation if inhaled directly. The space is safe to return to once it has settled, which typically doesn’t take long.
How often should I book a disinfection service?
Most households benefit from a disinfection session seasonally, or after a period of illness in the home. Families with young children or elderly members may prefer a more regular schedule. We’re happy to recommend a frequency based on your household’s specific needs.
Is this the same as the NEA-approved disinfection services offered during the pandemic?
Our service follows NEA guidelines and uses NEA-approved solutions, though the scope is tailored to residential spaces rather than large commercial environments. We focus on the surfaces and areas most relevant to everyday household contact.
Vinyl Floor Cleaning
How much does vinyl floor cleaning cost?
Pricing starts from $300, depending on the size of your unit and the number of rooms. Contact us for a personalised quote based on your specific space.
How long does a session take?
As a guide, 3 bedrooms and 1 living room takes around 4 hours. Larger areas or floors with heavier soiling may take up to 5 hours. We’ll give you a more specific estimate after reviewing your space.
How often should vinyl floors be professionally cleaned?
For residential homes, once every 3 to 5 years is generally sufficient to maintain the floor’s finish and protective coating. Higher-traffic spaces may need attention every 1 to 2 years.
How do I maintain my vinyl floors between sessions?
Use a neutral pH cleaning agent for regular mopping and avoid anything too harsh or abrasive, which can strip the protective coating over time. Felt pads under furniture legs also help prevent scratching from daily movement.
Can professional cleaning fix scratches on my vinyl floor?
Light scratches and surface scuffs typically look significantly better after a professional clean and reseal. Deeper scratches or gouges that penetrate the vinyl layer may require additional repair work. Our specialist will assess the floor before starting and let you know what to expect.
What if my floor already has defects or damage?
Our specialist will inspect and evaluate the floor before commencing the job and walk you through the approach. In many cases, existing scratches and worn patches appear less noticeable after cleaning and sealing, even if they can’t be completely removed.
Can you clean under furniture?
We’ll move all light to mid-weight furniture as part of the session. Heavy or bulky pieces such as fully loaded wardrobes, storage beds and TV cabinets with equipment will remain in place for safety reasons.
Is the floor safe for children and pets after the service?
Completely. Once the full cleaning and sealing process is finished and the floor has dried, it’s safe for everyone in the household and actually provides better underfoot traction than an unsealed surface.
More questions about house cleaning services Singapore? Our team is happy to help. Reach out to the Dustaway team anytime.
Have more questions on our service?
Can’t find the answer you’re looking for? Get in touch with our friendly team.
Professionalism- Experienced team
- Friendly staff
- End-to-end service
- Quality standard
- Satisfied customers
- Professionalism
- Experienced team
- Friendly staff
- End-to-end service
- Quality standard
- Satisfied customers
- Professionalism
- Experienced team
- Friendly staff
- End-to-end service
- Quality standard
- Satisfied customers
- Professionalism
- Experienced team
- Friendly staff
- End-to-end service
- Quality standard
- Satisfied customers