My house is X size, how many hours should I book?

We endeavor to clean as much as possible during the allocated time. We recommend a 3 hours session for a 2-3 room apartment and 4 hours for a 4-5 room apartment. However, you may choose to book whichever suits you best.

What are the payment options?

PayNow is our preferred payment option. We also accept all major debit and credit cards.

Why do we need to pay first?

We understand that pre-payment might seem inconvenient. As a small, privately-owned business, it helps us ensure we can continue providing high-quality services to all our customers. Your satisfaction is our priority. If you’re unhappy with any aspect of our service, please let us know. Your feedback is invaluable in helping us improve.

Can I get a trial of your services?

We offer a discounted rate for first time users of our service. Please enquire via WhatsApp to learn more.

Can I cancel or reschedule my sessions?

Yes, we allow cancellation and rescheduling of sessions. A $20 surcharge will be applied for rescheduling done less than 24 hours before the session.

Can I get a refund if I have to cancel the session?

A partial refund of 50% will be given if you are cancelling more than 72 hours before the session. We do not offer a refund for cancellations less than 72 hours before the session.

Do residents need to be home during the general cleaning service?

Yes, you are highly encouraged to be present during the cleaning process. We are not liable for any missing items.

Are pets allowed to be on premise?

Yes, please do inform us prior to your session.

Will the helpers have cleaning equipment?

For our 3hr and 4hr home cleaning and spring cleaning services, cleaning supplies and equipment are to be provided by you. If you prefer a comprehensive service with professional cleaning equipment provided, please schedule our deep cleaning service.

Can you clean ceiling fans and chandeliers?

We can clean ceiling fans if an adequate ladder is provided and if the fan does not exceed the height limit of our safety regulations. We do not clean chandeliers.

Will cleaning equipment be provided?

Yes, for deep clean sessions, all cleaning equipment will be provided.

How long does cleaning take?

3 to 4 hours depending on the size of your house.

Is there chemical wash?

No. Chemical wash is required to be performed by your ID.

What if some areas of my house are not fully renovated yet?

Please make sure that there will be no ongoing construction works on the day of service.

Can I cancel or reschedule before the appointment date?

Cancellations are to be done at least 1 week before the appointment date. Any cancellation less than 1 week will incur a penalty fee of $150. If you would like to reschedule your appointment, please do it at least 3 days before the appointment.

Why is there a need to wait 6-8 hours for the mattress to dry?

Disinfection solutions are injected into the mattress to extract any impurities and dirt, penetrating the surface into the material. This is a tedious process and takes up to 8 hours for the mattress to dry and be fully sanitized and disinfected.

Will the mattress be hot and dry after the cleaning process?

No. If the mattress feels dry immediately after cleaning, it means that deep cleaning was not carried out. This would mean that the mattress was only cleaned on the surface, and would not be considered sanitized or disinfected.

Is the upholstery deep cleaning process more suitable for old mattresses?

Upholstery deep cleaning is suitable for both old and new mattresses. However, some stains on old mattresses will be harder to remove and may have permanently set into the material. It is recommended to sanitize and disinfect your mattresses regardless of their age if they are used regularly.

Will upholstery deep cleaning affect a new mattress?

No, our upholstery deep cleaning process is effective yet delicate and gentle. The cleaning process helps sterilize, disinfect and clean the mattress to avoid any stubborn stain or odour that can potentially be permanent.

Will the mattresses be fully soaked during the cleansing process?

No. Our cleaning process penetrates about 10cm deep into the material to remove any stain, smell or bacteria that may remain.

Does the cleaning process include the drying of the cleaning services?

No. Our cleaning solution requires natural drying for sanitization and disinfection to take place. Please wait 6-8 hours for the mattress to dry. That’s why we will suggest having the upholstery session in the morning.

Do you do bamboo mattress cleaning?

It’s not advisable to do as it will soften the firmness of the mattress and might not remove harder stains.

What is the scope of your disinfection?

We will wipe down all high touch areas such as cabinets and door handles and do misting to help with the removal of virus and bacteria.

Are your chemicals safe?

Yes, the chemicals we use are NEA approved and friendly for kids and pets.

Are we allowed to stay in the house during the disinfection process?

You are advised to stay outside the house as the chemicals might irritate the throat.

How much does the vinyl floor cleaning service cost?

Depending on the unit sizes and number of rooms, our price starts from $300 onwards.

How long is the duration for the session?

Depending on the size of the surface area, it can take up to 2.5 to 5 hours. As a gauge, vinyl cleaning for 3 bedrooms and 1 living room will take about 4 hours.

How often should I have my vinyl floors professionally cleaned?

The frequency of professional cleaning for vinyl floors depends on factors such as foot traffic, pets, and the level of soiling. Commercial premises will usually require deep cleaning every 1-2 years. For homes, about once every 3-5 years will be good to maintain it.

How to care for a vinyl floor after professional cleaning has been completed?

Try not to use floor detergents that are too harsh when mopping regularly because it might strip off the protective coating layer faster. Neutral cleaning agents are recommended.

Can professional vinyl floor cleaning remove scratches and scuffs?

Professional cleaning can improve the appearance of minor scratches and scuffs on vinyl floors. However, deeper scratches or damage may require additional repair or restoration services.

If my vinyl flooring has defects can we still engage the cleaning?

Yes, you can. Our specialist will inspect and evaluate for any defects before commencing the job and will advise customers accordingly on the steps they will take. In fact, some scratches will look less visible after the cleaning.

Will you be able to reach beneath my furniture?

We will shift all movable furniture for cleaning. Do take note that furniture that are too heavy or bulky will not be moved, such as storage beds, wardrobes, and TV cabinets that are filled with items.

After cleaning and sealing, is it safe for kids and pets?

Yes, it is absolutely safe once the full process is completed. There will be better friction in fact.

Can I clean my vinyl floors myself instead of hiring a professional service?

While regular maintenance and light cleaning of vinyl floors can be done by homeowners, professional cleaning offers a deeper level of cleaning and can address more stubborn stains and buildup. We have the expertise, specialized equipment, and cleaning solutions to achieve optimal results without causing damage to the floors.

UPHOLSTERY CLEANING SERVICES IN SINGAPORE

Your sofa, mattress and soft furnishings see daily use, and over time they absorb far more than they appear to. Dust mites, allergens, body oils, pet dander and bacteria settle deep into the fabric where regular vacuuming can’t reach. Our upholstery cleaning service in Singapore uses a professional 6-step process to extract what’s embedded in the material, not just what’s sitting on the surface, so your furniture is clean, sanitised and fresh inside and out.

PROFESSIONAL CARPET, CURTAIN AND SOFA CLEANING SERVICE SINGAPORE

What we do

Every piece of upholstered furniture in your home, treated with the right method for its material.

Our technicians assess each item before cleaning begins and select the most appropriate technique based on fabric type, condition and the nature of the soiling. This ensures thorough results without the risk of shrinkage, discolouration or damage to the material.

We clean the following items on-site at your home:

MATTRESS CLEANING

Deep extraction cleaning to remove embedded dust, dirt, dead skin cells and allergens from mattresses.
Steam treatment helps loosen stubborn stains, reduce dust mites and remove accumulated sweat and body oils.
On-site cleaning for various mattress types, with care taken to preserve fabric condition. Explore our mattress cleaning service.

SOFAS, FABRIC OR LEATHER

Fabric sofas cleaned using high-pressure steam and extraction to lift embedded dirt, body oils and allergens from within the fibres of your sofa.
Leather sofas treated with pH-balanced, anti-bacterial solutions that clean and condition the surface without causing cracking or dry-out.
Cushions included as part of every sofa cleaning service.

CUSHIONS AND PILLOWS

Cushion covers and pillow surfaces cleaned using extraction methods that draw out dust mites, dead skin cells and allergens.
Particularly recommended for households with young children, allergy sufferers or anyone who experiences respiratory irritation at home.
Covers assessed for fabric type before treatment to ensure safe and effective results.

CARPETS AND RUGS

Deep extraction carpet cleaning to help lift compacted dirt, stains, food residue and pet hair from carpet fibres.
High-pressure steam treatment applied to loosen stubborn soiling and kill dust mites embedded in the fibres.
Rug cleaning services carried out on-site with care taken to preserve the colour and texture of your carpets and rugs.

CURTAINS AND FABRICS

Curtain cleaning done on-site without the need for removal and reinstallation, minimising disruption to your home.
Dust, mould spores and allergens lifted from fabric surfaces using gentle steam cleaning methods safe for most curtain materials.
Fabric wall hangings and drapes are also covered under this service.

SOFT TOYS AND BABY GEAR

Soft toys are cleaned using gentle methods that clean your child’s most-used items without damaging fillings or fabric surfaces.
Baby gear including cribs, strollers and car seats cleaned with solutions safe for infants and young children.
Ideal for households preparing for a new arrival or doing a seasonal refresh of items regularly used by young children.

WHY UPHOLSTERY CLEANING IS NECESSARY

Singapore’s climate creates specific conditions that accelerate the buildup of contaminants in soft furnishings. With relative humidity above 80%, moisture settles into upholstery fibres and creates a suitable environment for dust mites, mould spores and bacteria. In air-conditioned homes, where indoor air is recirculated for long hours, allergens and particles that collect in your sofa, mattress and curtains are continuously redistributed into the air you breathe.

A sofa can look presentable on the surface while harbouring dust, allergens and bacteria in its deeper layers. Surface vacuuming removes loose particles, but does not address the inner fibres, seams and padding where buildup accumulates over months of use.

HOW OFTEN SHOULD YOU BOOK UPHOLSTERY CLEANING?

Situation	Suggested Frequency
General household use	Every 6 to 12 months
Households with children	Every 3 to 6 months
Households with pets	Every 3 to 6 months
Allergy-sensitive households	Every 3 to 4 months
After illness in the home	As soon as practical
After renovation or heavy dust exposure	After renovation cleaning is completed
New home or recently moved in	Before regular use begins

OUR PROCESS

STEP 1 — INSPECTION AND ASSESSMENT

Your specialist begins with a thorough inspection of each item, assessing the fabric type, condition and any areas of concern such as stubborn stains, heavy soiling or delicate materials that require adjusted treatment. This determines which methods and solutions are used for that specific piece.

STEP 2 — SURFACE PARTICLE REMOVAL

Large particles are carefully removed* from the surface of the item before any cleaning equipment is applied. This step protects both the fabric and our machinery, and ensures the subsequent cleaning steps work more effectively on what remains within the material.

STEP 3 — HIGH-PRESSURE STEAM TREATMENT

High heat pressure steaming* is applied to remove bad odours, loosen compacted dirt embedded in the fibres and lighten tough stains before the extraction phase.

STEP 4 — DEEP EXTRACTION CLEANING

A specialised solution is injected into the fabric using our heavy-duty carpet and upholstery cleaning machine, which penetrates the material to dislodge and extract contaminants from within the fibres. This is the core sanitisation step that is designed to reach what surface treatments cannot.

STEP 5 — EXTRACTION AND COMPLETION

The upholstery deep cleaning process is completed as the solution is drawn back out of the material alongside the loosened dirt, allergens and germs. The item is left clean from the inside out, with the surface inspected before the session is closed.

*Removal of large particles and high heat steaming are not available for carpets above 100sqft in size. Please keep your carpet free from any large particles.

WHAT OUR UPHOLSTERY CLEANING SERVICE IS BEST USED FOR

HOMES WITH CHILDREN OR PETS

Soft furnishings in active family households accumulate dirt, pet dander, food residue and allergens at a faster rate than most people expect. In your home, sofas and rugs are often where children play and pets rest, making regular professional cleaning an important part of maintaining a hygienic living environment for everyone.

BEFORE OR AFTER MAJOR OCCASIONS

Many households in Singapore schedule upholstery cleaning before Chinese New Year, Hari Raya, Deepavali or other significant gatherings when furniture needs to be in its best condition for guests. Booking in advance ensures your sofa and furnishings are fresh and presentable well ahead of the occasion.

EASING ALLERGY AND RESPIRATORY TRIGGERS

Dust mites, mould spores and pet dander trapped in upholstery are common triggers for allergies, rhinitis and respiratory irritation. Professional extraction technology can reduce the concentration of these particles in your furniture, supporting better indoor air quality in your home. If you or a family member notices increased sneezing, itchy eyes or skin irritation at home, it might be time.

AFTER MOVING INTO A NEW PLACE

Furniture in a recently vacated home, a resale flat or a rental unit carries the residue of previous occupants regardless of how clean it appears on the surface. A professional sofa cleaning service and mattress clean before you move in ensures you’re starting fresh, not inheriting someone else’s dust mites and allergens.

PERSISTENT STAINS OR ODOURS

If you notice staining that hasn’t responded to home cleaning attempts, or odours that linger despite regular airing and vacuuming, those are signs that the issue has settled into the fabric itself. Professional extraction cleaning can help lighten stubborn stains and lift embedded residue, providing a noticeable improvement even when long-standing stains cannot be fully removed. For lingering odours, deep cleaning can also help reduce the source of the smell, with sufficient ventilation after the session allowing the upholstery to dry and air out properly.

4.9

Trusted Professionals

Our crew are all employed and certified in accordance to the law.

Dedicated Support

Our support team will assist on all your needs, from booking to post service support. (Mon-Sun, From 9am - 6pm)

Pricing

Carpet

Size	Price
Small ( <44 sqft)	$80
Medium (44 - 97 sqft)	$120
Large (97 - 172 sqft)	$160

Mattress

Size	Price
Baby Cot	$80
Single	$80
Queen	$100
King	$120
Bed Frame	$70

Fabric Sofa

Size	Price
Single Seater	$80
2 Seater	$120
3 Seater	$150
4 Seater	$190
Ottoman	$30

Leather Sofa

Size	Price
Single Seater	$100
2 Seater	$140
3 Seater	$170
4 Seater	$210
Ottoman	$50

Other Upholstery

Size	Price
Dining Chair	$30
Gaming/Office Chair	$60
Curtain ≤ 2.5m	$25
Curtain > 2.5m	$50
Baby Stroller	$80
Baby Car Seat	$80

TRUSTED PROFESSIONALS EVERY SESSION FOR UPHOLSTERY CLEANING SINGAPORE

Every technician who carries out your upholstery cleaning service is employed and trained by Dustaway. You can be confident that the person working in your home knows how to handle different fabric types correctly and uses solutions that are safe for your household. Our 4.9 Google rating reflects sessions completed across all types of upholstery, from fabric and leather sofas to mattresses, carpets, curtains and baby gear. Customer satisfaction is built into how we operate, not added on after the fact.

Not sure which service is right for you? Drop us a message and we’ll point you in the right direction, whether that is a carpet cleaning service, a one-time sofa clean, or a full-home upholstery refresh.

View our other services

Vinyl Cleaning

Removes built-up dirt, scuff marks and surface debris using solutions safe for all vinyl types. Includes a shine restoration step and maintenance tips to keep your floors looking their best between sessions.

Specialised Cleaning

Formaldehyde Removal

Targets formaldehyde and VOCs released by new furniture, fresh paint and recent renovation works. Uses professional-grade purification methods to reduce indoor chemical levels and improve air quality throughout your home.

Specialised Cleaning

Post Renovation Cleaning

Tackles construction dust that settles across surfaces after renovation work, including walls, floors, grooves, fixtures and overlooked corners. Leaves your newly renovated space move-in ready.

Home Cleaning

Move Out Cleaning Service

Focused on the areas landlords and agents inspect most, including oven interiors, bathroom grout, skirting boards, inside cabinets and walls. Helps you meet handover standards and protect your deposit.

Home Cleaning

Mattress Cleaning

We cover sofa, curtain, cushion, soft toy, baby gear (cribs, strollers, car seats) and carpet cleaning. A 6-step process uses high-pressure steam and a specialised solution injected into the fabric to extract dirt, allergens and odours.

Specialised Cleaning

Deep Cleaning

A specialist team of 2 to 4 cleaners works through every room, fitting and appliance surface in full detail. All professional-grade cleaning supplies are provided. Built for homes that need a serious, comprehensive reset.

Home Cleaning

3hr / 4hr Cleaning

A dedicated professional cleans your living room, bedrooms, kitchen and bathroom within your chosen timeframe. Cleaning supplies and equipment are provided by you. Slots run from 8am to 6pm.

Home Cleaning

Evening 2 / 3hr Clean

Available from 7pm to 10pm, this session covers all the same key areas as a standard clean. Designed for working professionals and parents, it runs after hours so your evenings stay yours.

Home Cleaning

Spring Cleaning

Two professionals instead of one, same time window. This session goes further than a standard clean, reaching hard-to-access areas like door ledges, behind furniture, wall tiles and storage rooms.

Home Cleaning

Disinfection Service

Hospital-grade, NEA-approved aerosol treatment targeting high-touch surfaces and airborne bacteria. Scientifically tested to eliminate 99.9% of germs and allergens. Safe for children and pets throughout your home.

Specialised Cleaning

Have more questions on our service?

Can’t find the answer you’re looking for? Get in touch with our friendly team.

Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers
Professionalism
Experienced team
Friendly staff
End-to-end service
Quality standard
Satisfied customers